McKenzie Veterinary Services at 3888 Carey Road in Victoria, British Columbia

Reviews about McKenzie Veterinary Services

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  Incredibly upset with the level of service at this clinic. My cat had stopped eating so brought her in for a blood panel, they said they found nothing and sent her home with some medications that were not explained to me at all. My cat experienced side effects from them and I thought she was going to die (panting, foaming at the mouth, difficulty breathing and dilated pupils), she ended up recovering. I have since taken her to another clinic and they had her eating by the time she was out the door. After reviewing the original blood panel, they found the Mackenzie clinic had not even bothered to test for some very apparent things. She is hopefully on the way to recovery after PROPER medical care. Additional things not relevant to my pet's health but were experienced at the clinic; I was told to arrive 20 minuets before my appointment to fill out paper work, fair. When we arrived the clinic was not set to open for another 20 minuets! So I had to sit with my already distressed cat in the car waiting for them to open. Second, for the life of the reception staff they could not get my name nor my pet's name correct. When I had reached my limit with irritations that morning I said firmly that my name was not 'olivia' the lady burst out laughing and thought it was hilarious. Waste of money time and stress.
  by Elizabeth Herring

  October 02, 2017
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  I can't recommend the mobile vet services highly enough. Dr. Nicole and her assistant Laurie were incredibly kind, compassionate, and professional. The decision to euthanize my beloved companion was extraordinarily difficult, but they made the process as smooth and comforting as it could possibly have been under the circumstances. I'm so relieved that he was able to pass away in the comfort of his home rather than a sterile and frightening office. Bear and I were both treated with great respect. Thank you so much for your service.
  by K West

  September 20, 2017

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Today: 08:00 am — 06:00 pm

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About McKenzie Veterinary Services in Victoria